Terms & Policies

Terms and Conditions

1. Acceptance of Terms

By accessing and using Golden Vip Numbers website, you accept and agree to be bound by the terms and provision of this agreement.

2. Use License

Permission is granted to temporarily access the materials (information or software) on Golden Vip Numbers website for personal, non-commercial transitory viewing only.

3. Number Purchase Terms

All VIP number purchases are final. Once a number is purchased and activated, it cannot be returned or refunded unless there's a technical issue from our side.

4. Payment Terms

All payments must be made through our secure payment gateway. We accept various payment methods including credit cards, debit cards, and online banking.

5. Delivery Terms

VIP numbers are typically delivered within 24-48 hours after successful payment verification. Delivery time may vary based on the telecom operator.

6. Limitation of Liability

In no event shall Golden Vip Numbers or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Golden Vip Numbers website.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of Golden Vip Numbers website, to understand our practices.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India, and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.

Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, and communicate with you.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies

We use cookies and similar technologies to enhance your experience on our website and to analyze website traffic.

6. Your Rights

You have the right to access, update, or delete your personal information. You can also opt out of certain communications.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

8. Contact Us

If you have any questions about this privacy policy, please contact us through our website or customer support channels.

Refund Policy

1. Refund Eligibility

Refunds are available only in cases of technical issues or if the VIP number cannot be delivered due to reasons beyond the customer's control.

2. Non-Refundable Items

Once a VIP number has been successfully delivered and activated on your telecom connection, it becomes non-refundable.

3. Refund Process

If you are eligible for a refund, please contact our customer support within 7 days of purchase with relevant details and proof of the issue.

4. Refund Timeframe

Approved refunds will be processed within 7-14 business days and credited back to the original payment method.

5. Cancellation Policy

You can cancel your order within 1 hour of purchase if the number hasn't been processed yet. After that, cancellation may not be possible.

6. Technical Issues

If you experience technical issues with the purchased number, please contact us immediately. We'll work to resolve the issue or provide a suitable replacement.

7. Contact for Refunds

For refund requests, please reach out to our customer support team through WhatsApp or email with your order details.